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Products and Services

This document is a general overview of what services are protected under Online Rishikesh .  Each service may have a separate governing contract.  Should you have any questions, you may refer to your contract or contact your respective Marketing manager.

Terms and Conditions

It is imperative that you, the customer, read these Terms and Conditions of Sale very carefully.  Conditions are limited to those contained in this statement.  Should the customer convey any additional or different Terms in forms will be considered an adaption of the original material and will be given notice of objection and/or rejection.

When you accept the delivery of any services that are professed in Online Rishikesh invoices or all other vouchers or documentation, the customer accepts these Terms and Conditions.


Important Information about These Terms and Conditions of Sale

A binding contract between the customer and Online Rishikesh is realized through these Terms and Conditions of Sale of the services. When taking any advertisement plan, making a purchase on any Online Rishikesh’s Website, the customer accepts these Terms.



Online Rishikesh reserves the right to change the Terms and Conditions without prior notice.  The Terms and Conditions are posted on Online Rishikesh’s Site at the time the customer first changes or places and order are the Terms that will manage the order in question.

These Terms and Conditions make up the full agreement between the customer and Online Rishikesh pertaining to the Terms and Conditions of the services on the Site or any advertisements or any issues related to new website development. The customer agrees to receive electronic records, which may be obtained via a Web browser or e-mail application connected to the Internet.

Individual consumers may also choose to withdraw their previous consent to receive electronic records or may choose to have these records provided in non-electronic form by contacting Online Rishikesh at:

212 -F , Doon Express Business Park, Transport Nagar ,

Dehradun, Uttarakhand, India.

Postal Code: 248001

Phone: +91-8077859275



The customer may only issue a purchase order for administrative purpose. Additional or altered terms and conditions included in any such order will then be null and void. The terms and conditions of sale of advertisement  contained here, in Online Rishikesh’s invoice or any other documentation will be that which governs, and the customer must agree to this. Prior business between the parties and usage of trade will not be relevant in determining the meaning of these terms and conditions of sale, purchase order of advertisement or invoice related thereto.


Refund Policy


Online Rishikesh  does not offer refunds for completed work or services rendered unless stated otherwise in the governing contract(s).


Shovel Tech does not offer unconditional refunds for downloadable software purchases.

If the software does not perform on the customers’ server according to the product specifications, and our support department is unable to fix the problem, then the customer must return the software within a 30 day grace period, in order to qualify for a refund. In order to receive a refund of an electronically downloaded product, the customer must request and RMA (Return Merchandise Authorization) from the support department before a refund can be issued.

Governing Law

The Laws of the State of Uttarakhand, India will govern these Terms and Conditions of Sale and any Sale dealing with Shovel Tech and the customer without witness to conflicts of Laws or Rules.

Any arbitration, application of an arbitration or litigation will be rendered in State of Uttarakhand, India.  The customer consents to the jurisdiction of the Courts located in State of Uttarakhand, India and submits to the jurisdiction there of and dismisses the right to change venue.

The customer also consents to the application of personal jurisdiction by any such court with respect to any such proceeding.

Export Sales

Should a transaction involve an export under the Export Administration Regulations, the commodities, technology and/or software sold or distributed under these Terms and Conditions of Sale exported from the Dehradun by Online Rishikesh were exported in accordance with the Export Administration Regulations. Diversion, use, export or re-export contrary to law is prohibited.

The advertisement, technology and/or software sold or distributed under these terms and conditions may not be exported or re-exported to any other website

In addition, manufacturers’ warranties for rendered services may vary or may be null and void for services exported outside.

Internet Disclaimer

Your connection to the internet requires access services from your local internet provider. Please contact your local provider for details, and if you have any questions regarding your connectivity.

Limitation of Liability

Neither Online Rishikesh  nor its associates will be liable for lost profits, theft or business, personal or billing information that is submitted through the site, or other considerable, special, direct or indirect damages, even if advised of the possible occurrence of such damages, or for any claim by any third party.

Neither Online Rishikesh nor its associates will be held liable for products that are not available for use or for lost, damaged or corrupted data or software advertisement of the performance of services by third parties.

The customer consents that neither Online Rishikesh nor its associates are liable or responsible for any amount of damages paid by the customer for the service(s) that commences their claim.

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